5月12日，首个暂缓使用丰巢的杭州市东新园小区业委会发布声明，表示小区从未收取过进场费，仅收取了小额的电费等必要费用。声明中还提到，丰巢在没有任何通知的情况下，单方面公开宣布将收取“快递超时保管费”已严重损害到小区业主的利益。业委会将与丰巢公司进行协商，以期尽快达成共识，消除对业主的不利影响。（澎湃新闻）
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