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投标产品售后服务内容

李娜 af12ee40-e947-1038-8791-ab4bc38c0954 | ‎ | 1 Comment ‎ | 66 Views
1、整锁提供二年免费质保期,自工程竣工验收合格之日起计。
2、提供全天候 24 小时上门服务,保证做到随叫随到。接到物业通知维修人员 12 小时内
到达现场,故障维修时间不超过 1 个小时。
3、门锁工程批量安装结束楼盘交楼入伙阶段,提供相应的专职技术服务人员驻点物业管
理处,配合物业管理公司人员对业主进行一对一的门锁使用知识指导及问题故障现场处理。
4、楼盘入伙结束后,坚朗海贝斯技术服务人员对物业管理公司维修部人员进行专业培训,
使之可以处理解决门锁使用过程中的常规简单问题。
5、定期巡检服务:即每一季度(三个月)坚朗海贝斯提供技术服务人员逐家逐户对门锁
使用情况进行例行检查,同时为业主提供门锁使用技巧及保养知识的培训指导。
6、全国客服热线:400-931-9898
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