教练如何用语言和非语言的方式来（CONCENTRATE)专注
教练用那些开放式的问题来获取信息（QUESTION)提问
教练用那些澄清试问题来更深入准确来表达理解被辅导者所表达的意思（CLARITY)澄清
教练如何通过表达来核实自已的理解 教练有没有试图假设或猜测被辅导者的意思（EXPRESSION)表达
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