- 客户不要订单了，怎么取消？
答：未生成EBS订单取消：销售代表在云采【我的订单-线上订单-待收货-取消订单】执行取消
- 客户平台注册集成到CRM中，为什么成了公共客户？
答：客户注册成功集成到CRM为草稿状态，CRM新增的草稿客户3天以上不处理系统会自动清理变成公共客户
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