遭遇自然灾害、子女外出求学、家人生病……当这些事突然发生在我们身上，心灵受到的打击有时会击垮整个人。尤其是对于儿童，如果处理不当，很可能会给他们带来难以挽回的心理障碍。此时，若身边的家人朋友了解一些心理急救的常识，就可以尽早识别和及时干预，帮他们走出阴霾。
心理急救分为四个步骤：看、听、连接、结束。
首先是“看”，即观察
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